A clear item list, accurate access details, and a safe loading route help your pickup run smoothly. Follow this Chicago pickup checklist before the crew arrives.
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Call (312) 521-0935Enter your ZIP code to get started.
Key takeaways
Photos and access details help us quote the actual work and bring the right crew and equipment.
Walk through every area being cleared. List large pieces and describe the amount of smaller material. Include approximate furniture dimensions and mention sleeper sofas, reclining seats, heavy appliances, or construction debris.
For a whole-property project, use our cleanout planning guide to define the rooms and contents.
Photograph the entire pile and each large item. Show anything behind furniture or inside storage spaces so the amount is clear. Add a short description for contents that photos do not explain.
Include your pickup ZIP code. For a large or tightly packed property, a video or on-site walkthrough may be needed.
Tell us whether the items are outside, at ground level, upstairs, or in a basement. Give the floor, number of stair flights, elevator type, and any narrow turns.
Describe the distance from the items to a legal loading location. Access affects labor, equipment, and price.
Tell us about bed bugs, suspected mold, sharp objects, unknown liquids, chemicals, or other hazards before booking. Do not hide hazardous material in ordinary bags.
Acceptance and handling must be assessed first. For infested furniture, see bed bug junk removal in Chicago.
Ask your building manager whether the job requires a freight elevator reservation, loading dock appointment, or certificate of insurance. Send the requirements early enough to arrange them.
Confirm the pickup window after the scope and price are accepted. Tell us about move-out deadlines or restricted service hours before scheduling.
Pickup and payment FAQsYou do not need to do the heavy lifting for an in-home removal.
Remove personal belongings from furniture and check drawers, cushions, and cabinets. Set aside documents, keys, valuables, and keepsakes.
Clearly mark items that must stay. Have someone authorized to decide available if the crew needs clarification.
Move loose belongings from hallways and doorways. Secure pets and keep children away from the work area. Make sure the crew can reach the agreed items.
Leave heavy furniture and difficult dismantling to the crew. Do not disconnect gas, plumbing, or electrical equipment unless that work has been handled appropriately beforehand.
Point out everything being removed and anything staying. If the list has changed since the quote, review the added work and price before loading begins.
For an unattended outside pickup, confirm the exact location, items, and completion-photo arrangements in advance.
Keep your phone available for arrival updates and questions. Review the cleared area when the work is finished.
Payment is due upon completion and before the crew leaves, unless another arrangement was confirmed beforehand. Any large-job deposit is discussed before booking.
If you can safely stage the items in an approved outside location, ask us to compare that option with in-home removal. Confirm the price, appointment, and placement before moving anything.
Do not leave items blocking sidewalks, entrances, or shared access. You may not need to be present for a prearranged outside pickup, but the item list and payment arrangements must be clear.
Have the item list, access contact, parking arrangements, and accepted quote ready. Let us know promptly if the amount, location, or condition changes.
For a couch or sectional, our old couch guide covers measurements and removal options.
Send your ZIP code, photos, and access details. We will review the work and explain the quote before scheduling.
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